Frequently Asked Questions

Section 10-55(a) Text Amendment for Survey's

(a) Survey.  Any building permit application that involves a new building or structure or exterior changes to the size of a building or structure shall be required to submit a plat of survey. The survey shall be prepared and certified by a surveyor registered by the state. The survey shall provide, at a minimum, the following information and is subject to verification:

(1) Legal description and drawing showing the boundaries of the property and size of the premises, giving the subdivision name, lot and block number if located in an approved subdivision.
(2) Location and size of all existing and proposed structures, including septic systems and wells, and structures and wells on adjacent lots located within 50 feet.
(3) Dimensions of the lot.
(4) Dimensions showing all setbacks of existing and proposed buildings on the lot.
(5) Drainage easements and public utility easements in existence on the property.
(6) Watercourses or existing drainage ditches.
(7) Seal and signature of the surveyor.
(8) Date of survey.

Some surveys may require additional information based on the unique characteristics of the property and project as determined by the Community Development Director or designee.

In lieu of a new survey, an existing survey that is accurate to the number and size of existing buildings and structures, easements or other legal encumbrance, and matches the current lot configuration may be allowed on a case-by-case basis for residential projects as determined by the Community Development Director or designee. Residential projects that meet the following conditions are not eligible for an exemption of submitting a new survey:

(1) New home construction projects.
(2) Projects that are in proximity to an existing wetland.
(3) The property contains frontage on the Lake Michigan bluff or other topographic areas with slopes that are equal to or greater than 12 percent. (4) The property is located within the 100-yr floodplain.
(5) Other projects where it is difficult to ascertain from the current survey, compliance with all setbacks, offsets, and other technical requirements.

The 5 to 12 second delay before the ringing signal is due to a component of the system called "call setup time" which is necessary for the 911 system to process calls efficiently. This delay is a result of the transition from old copper landlines to the new nationwide 911 system based on IP technology, as well as the complexities of routing calls from non-local phone numbers and cellular phones.

By and large, the vast majority of simple traffic tickets can be dealt with by stipulation (paying the fine).  If you choose to stipulate, then simply remit the money bond amount (entered by the Officer in the upper right corner) before the court date.  That will take care of it!  Please don't send cash - a check or money order will do.

You can also pay online here.

Some serious violations require a court appearance.  These mandatory appearances require your appearance on the posted court date.  In those cases, you may not "just" pay the bond, you must see the Judge.  You will see the MANDATORY APPEARANCE box annotated with an "X" by the Officer, on your copy of the citation you received.  If you wish to plead NOT GUILTY to the charge (you want to contest the Officer's ticket), without appearing in court, then you or your attorney must notify the court in writing, of such a plea, before the court date.  Your plea will be entered for you on the return date and thereafter, a trial will be set.  Either you will receive written notice, of the setting of court date, at your address (as set forth on the citation), or your attorney will.  You will be notified by the court in approximately 1 week of the date for your PRE TRIAL.  A Pre Trial is a meeting between yourself (or yourself and your attorney) and the City Attorney for the City of Mequon and a Command Staff Officer of the Mequon Police Department.  Both sides of the matter will be discussed.  Questions and answers concerning court, prosecution, and police procedure can be posed at this time.

Please do not attempt to establish a court date on a NOT GUILTY plea over the telephone.  All such messages must be done in writing.

Any dog, male or female, living in the City of Mequon, that is five (5) months of age or older as of January 1 of any year must be licensed prior to March 31.  Further, a license is also required within 30 days of acquiring ownership of a new dog or within thirty (30) days from a date a young dog becomes five (5) months of age.

Cost of license for unspayed females and unneutered males is $15.00, and for neutered males and spayed females is $10.00 and half of these amounts if the dog became five (5) months of age after July 1 of the license year.  An additional late fee will be charged if the dog is not licensed by April 1 of after the 30 day period has elapsed in the cases of new dogs and young dogs.  The license must be secured to a collar and the collar kept on the dog at all times.

No license shall be issued for any dog unless the applicant presents proof that the dog has been inoculated for rabies by a licensed veterinarian within three years prior to such application.

2.  It shall be unlawful for any person to own, harbor, or keep any dog which:

a. Habitually pursues any vehicle upon any public street, alley, or highway in the City.

           b. Assaults or attacks any person.

c. Is at large within the limits of the City; ("At large" includes any dog which is on any of the highways, streets, alleys, parks or other public grounds or on any premises other than that of its owner, except within the immediate presence and control of the owner, his or her servant or member of his or her family over 12 years of age.).

d. Habitually barks or howls to the annoyance of any person or persons.

           e. Kills, wounds, or worries any domestic animal.

f. Is known by such person to be infected with rabies or to have   been bitten by an animal known to have been infected with rabies.    

g.  Is deemed vicious

h. All dogs kept in the City are to be inoculated against rabies by the time the dog reaches 5 months of age.

3.  Duty of Owner in Cases of Dog Bite.  Every owner who knows that such a dog has bitten any person shall immediately report such fact to the health officer and keep such dog confined for not less than 14 days or for such period of time as the health officer shall direct.  The owner or keeper of any such dog shall surrender the dog for examination to the health officer or any police officer upon demand.

4. Impounding, Killing of Dogs.  Any person may impound any dog with the humane officer and any Police Officer may kill any dog which is found to have broken rules set forth in section 2 (a,b,c,d,e,f and g above).  If the owner is not found within a period of seven days or ten days of a bite, the dog or cat may be destroyed in a humane manner.

More at Municipal Ordinances website

Fingerprinting is a service the Mequon Police Department will assist with. The days and times of service are Tuesdays, Thursdays and Saturdays between 8 a.m. and 10 a.m. and between 2 p.m. and 4 p.m. The fee is $20.00.

The goal is to establish a field data collection and office review process that results in consistent, concise, and documented certification of existing stormwater BMP facilities in the City. The stormwater BMPs will be inspected for performance and maintenance deficiencies and compared with the approved plans to ensure they are still functioning as approved and providing the level of down stream protection that is expected.

Most developments have a Stormwater Maintenance and Easement Agreement that defines the requirements.  The agreements are recorded with the Ozaukee County Register of Deeds.

Stormwater BMP recertification is required every five years.

The type of BMP dictates the type of form:

WP = Wet Pond                                                                                                                          RG = Rain Garden                                     
DP  = Dry Pond                                                                                                                           TR = Turf
OC  = Outlet Control Structure (includes filtering manhole structures)                            PP = Pervious Pavement
BIO/BF = Bio-Filtration device                                                                                                  CI = Cistern
UG  = Underground Detention

The City of Mequon shall not be liable for damage to mailboxes and support structures as a result of objects, snow, sleet, ice, water or other precipitation thrown by City plow. If mailbox and/or support structures are physically struck by City owned and operated plow, the City of Mequon may at its option replace the damaged mailbox and/or support with a standard USPS approved steel mailbox and/or 4"x4" wood post and support. See USPS Mailbox Guidelines.

The maximum amount of compensation in lieu of replacement is $50.00.

Call the Highway Division at (262) 236-2913 or Email to report mailbox damage.  Please leave us your name, address, telephone number, and a brief description of damage.

The City has adopted a new mailbox replacement Ordinance with installation and safety guidelines. 

The City of Mequon owns and maintains a select number of street lights, generally located in the Mequon Business Park and in the Town Center area of Cedarburg Road.  If the street light outage is outside of those general boundaries, please check the We Energies website.  It has a simple navigation tool that can be used to identify an outage, which is typically addressed within 3 days. 
For the We Energies website for reporting an outage click here:

If the street light is not on the We Energies map: At night, call the Police Department at (262)242-3500. During the day, call the Highway Division at (262) 236-2913. Please give as good a description of the location as possible.

Call the Highway Division. There may be a resolution to the problem, but not always. Discuss it with us. Some problems may be referred to the Engineering Department for study.

As of January 1, 2004 the City will no longer provide roadside brush pickup due to budget considerations.  Please check your local yellow pages for a list of providers under "Landscape Services" or "Tree Services".  The City cannot recommend a provider.

Wood chips and mulch, when available, can be picked up by any City homeowner at our brush-recycling site. See location under "grass clippings/yard waste." All you need is a driver's license to prove residency. 

From the  Ozaukee County website.

Veolia ES Technical Solutions provides Wisconsin residents with a Household Hazardous Waste (HHW) drop off point in Port Washington

**** OPEN TO THE PUBLIC ONLY on Mondays between 8am-5pm.
Please see the attached Veolia document and flyer.

Call the Highway Division at (262) 236-2913. We will meet your contractor ahead of time to discuss any rules for them to follow.

There is no parking on City streets at any time of the year. This is especially important during snow emergencies. The Police Department can have your vehicle towed if it is in the way.

Call either the Police Department or the Highway Division at (262) 236-2913. We will determine jurisdiction and take care of the problem.

Please check with us. All installers should know not to get too close to the street.  Public utilities and the City can dig anywhere, anytime, and are not responsible for repairing your dog fence if it is installed too close to the existing road.

Information on the new disposal regulations for electronic recycling is available from the Wisconsin DNR.  Call your licensed garbage/recycling hauler to pick up other appliances for an additional fee.

All privately owned public water systems in subdivisions are tested and monitored by the DNR. To view all the tests/results on your system, go to the DNR website

Go to "Public Systems." Your own subdivision association has a representative who has the responsibility for your system.

To improve your search results for specific phrases, enclose your search phrase in double quotations.  The search for “example phrase” will narrow your results down to better match the phrase you are searching for.

No.  The results will show all pages with variations of the root words in your search ‘example word’ such as word, words, worded, and wording.

Yes.  To search for pages and documents that contain the phrase ‘example word’ and the phrase ‘other example word’ in the search bar type:  Example word and other example word

You will need to call a plumber for this type of work on your property.

1) Determine if you are inside or outside of the Mequon Sanitary Sewer Service Area.

2) If you are outside the area, then you would need to request a change to the sewer service area boundary by contacting the City Engineering Division at 262-236-2934.

3) If you are inside the area, then you will need a permit for utility work in the right of way. You can find the permit application here.

Flushing anything besides toilet paper can result in blockages. Do not flush paper towel or disinfectant wipes!

The Mequon Water Utility has an automatic sewer proration in place for second and third quarters. The sewer consumption will be limited to the higher of your first quarter water usage or 14,000 gallons during this proration period.

Mequon Water Utility customers are responsible for their water service from the curb stop valve outside (typically near the right of way line) into their house and past the meter. Mequon Utility customers are encouraged to check with their insurance company to see if repairs are already covered. Also, the customer needs to determine if this repair policy and its long term costs warrant coverage of this type. Mequon Utility customers should carefully read the proposed terms of service coverage for what is actually covered. The City of Mequon Water Utility does not endorse any of these insurance companies. The Water Utility is not affiliated in any way with these insurance companies or their programs.

We want to exceed your customer service expectations. If you have questions or problems with your service or bill, please give us a call at 262-236-2947.

If a situation is not resolved to your satisfaction, you can contact the Public Service Commission of Wisconsin per instructions at the following link: https://psc.wi.gov/Pages/ForConsumers/LogAComplaint.aspx

Typically, we see water usage increase in the summer quarters due to lawn irrigation, filling pools and watering plants. Other things that may increase your usage include guests visiting or a leak. Leaks can seem very small but can run up your metered water significantly. For reference, a leak the size of a ball point pen can lead to almost 25,000 gallons of water usage over one month’s time.

For more information on how to check your home for leaks, check out the "Potential Leak Notice" document under Water Utility Documents and Reports.

There are many factors that go into determining what the average consumption should be, so it is difficult to give an exact amount for this question. Some of the factors to consider are how many people live in your household, if you have guests visiting, if you have filled or are maintaining a water level in a pool or hot tub or if you are irrigating/watering your lawn. The average consumption is approximately 6,000 gallons per person per quarter.

The Mequon Water Utility purchases treated Lake Michigan water from North Shore Water Commission and Milwaukee Water Works for resale to utility customers. 

The Wisconsin Public Service Commission governs all the water utilities in the state. The following two links provide information to answer any questions you may have:

Contact Info and General Questions: https://psc.wi.gov/Pages/Home.aspx

Rules and Regulations - State Ordinance PSC 185: http://docs.legis.wisconsin.gov/code/admin_code/psc/185