Southern Ozaukee Fire Department

For Emergencies and Immediate Assistance - Dial 911.

About Us

The Mequon and Thiensville’s Fire and Emergency Medical Services have historically been staffed by community members volunteering time to provide service to the community. The Departments have consisted of many dedicated volunteers who put in countless hours training and responding to calls in the two communities. Over the past decade, and more recently within the last five years, the overall number of volunteer community members has declined. Conversely, the number of hours needed for training to meet standards has increased, and the number of calls for service have increased. Moreover, the cost of personal protective gear and equipment needed to perform the job have also increased. For all of the above-mentioned reasons, it was determined that merging the two Departments into one would result in a more efficient and better resourced Fire and EMS agency to serve both communities. 

On January 1, 2023, the City of Mequon and the Village of Thiensville Fire Departments officially merged into the Southern Ozaukee Fire and Emergency Medical Services Department (SOFD). Each of the Fire Departments have a long history and tradition of serving their communities and have nearly 250 years of combined service. The Departments combined their equipment and staff members into one organization. The new Fire Department is a combination of career staff and Paid-on-Call members to provide immediate response to emergency medical calls, fire calls, vehicle accidents and other situations requiring emergency assistance. The Southern Ozaukee Fire and Emergency Medical Services Department operates out of Station 1 located at 11300 N. Buntrock Avenue in Mequon, Station 2 located at 11800 N. Port Washington Road in Mequon and Station 3 located at 250 Elm Street in Thiensville.  

The Department provides fire prevention, fire suppression, rescue and in conjunction with the ambulance department, emergency medical services. It is responsible for plan review of new construction and inspection of all commercial, industrial and multi-family residences. The department also provides fire safety education throughout the community, as well as welcoming groups wishing to have a tour.

The department serves Mequon and Thiensville residents in approximately 48 square miles.  Personnel responded to over 2,500 emergency calls in 2021, which include fire, various rescue calls, auto accidents, hazardous materials spills, weather-related emergencies and emergency medical calls.  Additionally, the department provides mutual aid to the areas surrounding fire departments.

In addition to responding to fire and emergency incidents throughout the year, the department also provides various services to the community including: 

• Fire Inspections
• Sprinkler Installation Plan Inspections
• Fire Alarm System Inspections
• Burn Permits
• Public Education
• CPR Training

For non-emergencies and/or administration, contact our office at (262) 242-2530 which is staffed Monday-Thursday from 8:00 am – 3:00 pm.  Call this number if you would like information on obtaining or renewing burn permits, to report a burning complaint, all fire inspection related inquiries, to schedule a birthday party and/or tour, CPR training inquiries, or general fire-related questions.  If your call requires (non-emergency) in-person contact during times other than noted above, please call (262) 242-2530 and press “1” for assistance.  Your call will be redirected to the police department. 

If you are interested in joining the department and making a difference in your community, please click HERE to learn more. 

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Department Mission Statement

The department will continue to strive to deliver the highest level of service to the community in the most efficient manner with the resources available.  The department will maintain, as its highest priority, the safety of both the residents and department members.

Department Objectives-2023

• Refine and update the electronic inspection records. 
• Hire three new Firefighter/Paramedics.
• Hire interns to bring staffing up to two interns each day.