City of Mequon Sewer & Water Utilities


 

About Us

The Sewer Utility provides service to the Sanitary Sewer Service Area in Mequon that are not using septic and mound systems. The Mequon Water Utility services several communities in the area including Mequon, Thiensville and Bayside. There are still quite a few properties in this area that use a private well or water trust.

At your property location, you may receive both services, only water, only sewer or neither. If you are interested to find out what services are currently provided or available to you, please give us a call.

 


 

Department Mission Statement

The City of Mequon’s overall mission is the provision of quality public services and adoption of thoughtful policies that serve to enhance and maintain the unique quality of life of our community.  Through the judicious use of community resources, the City is committed to managing growth, efficiently using tax dollars and making wise investments in our future.  Our success depends on our ability to offer quality and value to our taxpayers with the highest standards of accountability, responsiveness, economy and integrity.

 


 

Department Objectives FY2023

Sewer Utility Projects and Objectives:

Detailed below are projects or elements that will influence the 2024 budget:

  • Continue efforts towards compliance with the CMAR, CMOM and MMSD Chapter 13 programs.
  • Perform required upgrades, modifications and/or improvements and maintenance on the public sanitary sewer system to provide a consistent level of service in all but the most extreme and unfavorable conditions.
  • Perform preventive maintenance on manholes and sewer pipes on regular intervals.
  • Ensure that appropriate condition assessments are conducted on sewer assets.
  • Confirm the existence of any sanitary system components that do not function according to established reliability standards.
  • Continue collection system staff training on operations and potential hazards and provide proper equipment and safety gear.
  • Continue to collect and update City infrastructure data and incorporate into GIS.
  • Complete the design to replace the Ranch Road Lift Station E and design capacity improvements in the collection system.
  • Install magnetic flow meters on lift stations to monitor sewer sheds.
  • Evaluate SCADA upgrades.
  • Finalize rehabilitation of sewer laterals in the vicinity of Riverdale Park Lift Station F and Riverland Drive Lift Station H.
  • Begin sewer lateral work in the vicinity of Lift Station E, generally bounded by Port Washington Road, Mequon Road, Riverland Road and the Milwaukee River.
  • Add onsite generators to lift stations that currently do not have any and replace older obsolete generators.
  • Finalize easements, address any zoning requirements and award contracts for generator installations at Lift Stations H,Q,P & K.
  • Rehabilitate sewers on Mequon Road in advance of anticipated WisDOT projects.

Water Utility Projects and Objectives:

Detailed below are projects or elements that will influence the 2024 budget:

  •  Reduce Non-Revenue Water (2024) a. Non-revenue water has greatly increased over the past several years. With the goal to decrease this number into single digits, the MWU has obtained a proposal from a specialized firm, ASTERRA, to perform a leak survey of the system to identify locations of concern or repair. ASTERRA provides a comprehensive, accurate, and non-invasive remote sensing solution for locating leaks and monitoring potable water. This type of solution will include a raw scan of the Utility taken by radar and an analysis performed by the firm to deliver newly detected leak locations to the Utility.

 

  •  PSC Report Inconsistencies (2024) a. During the Master Plan in 2023, it was discovered that the PSC report filing was inconsistent with the billing system and GIS system. The MWU will perform a study that dives into the discrepancies between the various databases and correct any inconsistencies. Staff plans on identifying these issues as part of the standard operations of the Utility and include corrections on the 2024 PSC report (filed in 2025).

 

  •  Develop Air Relief Maintenance Program (2024) a. The Utility will develop an air relief maintenance program to ensure valves are operated annually and inspected for failures. This program will be included in the standard operations budget.

 

  •  Complete the standard meter replacement program in 2023.

 

  •  Continue installing water meters when new customers are added.

 

  • Continue flushing hydrants and valve turning for system maintenance.

 

  •  Replace hydrants and valves based on annual system maintenance.

 

  • There are several water main extension projects that are proposed for FY2023, including:
    • Swan Ridge Subdivision - 91st & Swan
    • Eastbrook Place Condominiums
    • Homestead High School Extension
    • Enclave Phase VI

 

9. Water Reservoir cleaning at  Whitman Place Reservoir and Ville du Parc Reservoir.